In case we receive a cancellation e-mail and by that time the order has already been "processed" by the seller, the order cannot be cancelled. Apsarauniforms.com has the complete right to decide whether an order can be cancelled or not. The customer agrees not to dispute the decision made by Apsarauniforms.com and accept Apsarauniforms.com decision regarding cancellation.
Apsarauniforms.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
All products can be exchanged within 7 days of receiving the order, except in the following cases:
1. Items that have been used or opened.
2. An item not returned in the condition it was received.
3. Any item received by Apsarauniforms.com in a damaged condition.
4. Any item can be exchanged in size and in same category only.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit.
• or there might be a manufacturing defect.
• or that a wrong item is delivered to you.
In only such cases as given above, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation. The email address for all such communication is [email protected]
Any item ordered from Apsarauniforms.com cannot be returned. It is only possible to exchange the item as per the above Exchange/Replacement Policy. Books cannot be exchanged.
Refund Policy of Apsarauniforms.com:
We have no refund policy once order is placed.
Shipping Merchandise to Apsarauniforms.com for Replacement/Exchange:
Apsarauniforms.com has tie-ups with logistic partners who work for smooth delivery. A customer can contact us on [email protected] and our customer support team. A customer can also ship us the merchandise via courier or insured parcel post for tracking purposes. Apsarauniforms.com does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost, stolen, or mishandled. We do not refund shipping or insurance costs.
Products for exchange or replacement must be sent to the below address:
Apsara uniforms,
G-1, Ground Floor,
Mani bhavan chs. Ltd.,
M.g. road, Vile Parle east,
Mumbai - 400057.
Items Damaged in Shipping:
Apsarauniforms.com is not responsible for items lost or damaged in shipping.